HiClinic vs Strello Health: Which AI receptionist fits your practice?
- Answers 24/7
- Books live into your EMR
- One published price
The short answer
HiClinic is the AI front desk for Canadian family practices and multidisciplinary clinics. It answers every call, chat and text, and books, cancels and reschedules straight into your EMR. Strello Health is a phone receptionist for physician practices.
| What your clinic needs |  | |
|---|---|---|
| Books live into OSCAR Pro | ✓ Yes, as an OSCAR Pro partner | Books into OSCAR |
| Books live into Jane and Juvonno | ✓ Yes, so one AI covers family doctors and allied-health providers | Not listed |
| Cancels and reschedules in the EMR | ✓ Yes | Not mentioned |
| Website chat and SMS | ✓ Same AI and knowledge base as the phone line | Phone calls |
| Languages | ✓ French, Punjabi, Hindi and others your patients speak | Not mentioned |
| Setup | ✓ Done for you: knowledge base, booking rules and transfers | Tuned to clinic protocols |
| Pricing | ✓ Transparent pricing: $498/month | Not mentioned |
Side-by-side comparison
| Feature | | |
|---|---|---|
| Built for | Canadian clinics: family medicine and family doctors, plus physio, chiro, medspa and multidisciplinary clinics | Physician practices (family medicine and specialists) |
| Where it works | Canada only | Ontario, BC, Alberta and some US regions |
| Live booking into the EMR | OSCAR Pro (HiClinic is an OSCAR Pro partner), Jane and Juvonno, with real-time availability. Telus PSS and Accuro in development | Telus PSS, OSCAR and Accuro, with more in development |
| Other systems | Appointment sync with WalnutEMR, Practice Better, Nookal, SimplePractice and Cliniko | Not mentioned |
| Cancel / reschedule by phone | Yes, on live-booking EMRs | Appointment handling and reminders are described; detail not mentioned |
| Channels | Phone, website chat and SMS from one AI receptionist | Phone (reminders also sent) |
| Phone system | Includes a VoIP number and desk phones, or forwards from your current line | Not mentioned |
| Languages | English plus clinic-requested languages, including French, Punjabi and Hindi | Not mentioned |
| Setup | Done for you: we build the knowledge base, booking rules and call transfers | Tuned to each clinic's protocols |
| Pricing | Transparent pricing: $498/month | Not mentioned; savings estimates published instead |
Strello Health details are taken from its public listings and press coverage, checked November 2026. "Not mentioned" means we couldn't find it publicly. Features and prices change, so confirm with each vendor.
Frequently asked questions
Both book into OSCAR. HiClinic is an OSCAR Pro partner, and it adds website chat, SMS, multilingual answering and a published price. If your practice is on Telus PSS or Accuro, HiClinic's integrations with both are in development. Talk to us about timing.
HiClinic books live into OSCAR Pro, Jane and Juvonno, so one AI receptionist can cover a mixed clinic. Strello's published integrations are physician EMRs, so ask them about your allied-health system.
Yes. Both transfer calls the AI shouldn't handle. With HiClinic, each clinic decides which topics, callers and situations always go to a person.
HiClinic is $498/month. Strello doesn't publish pricing, so you'll need a quote from them.
Yes. HiClinic can answer in French and other languages your clinic asks for, including Punjabi and Hindi.
Hear it answer your clinic's calls
Book a 20-minute test-drive. We'll set the AI up with your services and show it booking into your EMR live.
Try the live demoSources for Strello Health information, checked November 2026
Strello Health is a trademark of its owner. This page is HiClinic's own comparison and isn't endorsed by Strello Health.