HiClinic vs Emitrr: A dedicated AI front desk or a texting add‑on?
- Answers 24/7
- Books live into your EMR
- One published price
The short answer
HiClinic is built around answering and booking calls for Canadian clinics, with chat and SMS on the same AI. Emitrr is a messaging platform with a voice AI add-on, built for US dental and vet practices.
| What your clinic needs | ||
|---|---|---|
| Built for | ✓ Canadian clinics: family practices, physio, chiro, medspa and multidisciplinary | US dental, veterinary, optometry and medical practices |
| AI receptionist | ✓ The core product | An add-on to a texting platform |
| Books live into OSCAR Pro | ✓ Yes, as an OSCAR Pro partner | Not listed |
| Books live into Jane and Juvonno | ✓ Yes, with real-time availability | Not listed |
| Cancels and reschedules in the EMR | ✓ Yes | Depends on the PMS |
| Languages | ✓ French, Punjabi, Hindi and others your patients speak | English, basic Spanish |
| Pricing | ✓ Transparent pricing: $498/month | Not mentioned |
Side-by-side comparison
| Feature | ||
|---|---|---|
| Built for | Canadian clinics: family medicine and family doctors, plus physio, chiro, medspa and multidisciplinary clinics | Dental, veterinary, optometry and medical practices |
| Where it works | Canada only | US-focused |
| Live booking into the EMR | OSCAR Pro (HiClinic is an OSCAR Pro partner), Jane and Juvonno, with real-time availability. Telus PSS and Accuro in development | Depends on the PMS; deeper with Dentrix and Eaglesoft, otherwise captures the request for staff |
| Other systems | Appointment sync with WalnutEMR, Practice Better, Nookal, SimplePractice and Cliniko | Not mentioned |
| Cancel / reschedule by phone | Yes, on live-booking EMRs | Depends on the PMS |
| Channels | Phone, website chat and SMS from one AI receptionist | Phone, two-way SMS, reminders, review requests |
| Phone system | Includes a VoIP number and desk phones, or forwards from your current line | Not mentioned |
| Languages | English plus clinic-requested languages, including French, Punjabi and Hindi | English, with basic Spanish |
| Setup | Done for you: we build the knowledge base, booking rules and call transfers | Template-based |
| Pricing | Transparent pricing: $498/month | Not mentioned in the sources we checked |
Emitrr details are taken from its public listings and press coverage, checked November 2026. "Not mentioned" means we couldn't find it publicly. Features and prices change, so confirm with each vendor.
Frequently asked questions
For phone answering and booking, yes. HiClinic also answers website chat and SMS with the same AI, so patients get one consistent front desk.
Neither is among the integrations named in the sources we checked. HiClinic books live into both, as well as Juvonno.
HiClinic is built for Canadian clinics on OSCAR Pro, Jane and Juvonno, and answers in the languages you need. Emitrr is built mainly for US dental and veterinary practices.
Yes. The same AI answers website chat and SMS, so patients get consistent answers whichever channel they use.
Hear it answer your clinic's calls
Book a 20-minute test-drive. We'll set the AI up with your services and show it booking into your EMR live.
Try the live demoSources for Emitrr information, checked November 2026
Emitrr is a trademark of its owner. This page is HiClinic's own comparison and isn't endorsed by Emitrr.