HiClinic vs AgentZap: Done‑for‑you or do‑it‑yourself?
- Answers 24/7
- Books live into your EMR
- One published price
The short answer
HiClinic is set up for your clinic by our team and covers phone, website chat and SMS with live booking in three EMRs. AgentZap is a self-serve phone receptionist with Jane booking and minute-based plans.
| What your clinic needs |  AgentZap | |
|---|---|---|
| Setup | ✓ Done for you: knowledge base, booking rules and transfers, tested before launch | Self-serve |
| Books live into OSCAR Pro | ✓ Yes, as an OSCAR Pro partner | Not listed |
| Books live into Jane and Juvonno | ✓ Both, with real-time availability | Jane |
| Cancels and reschedules in the EMR | ✓ Yes | Not mentioned |
| Website chat and SMS | ✓ Same AI and knowledge base as the phone line | Phone calls |
| Languages | ✓ French, Punjabi, Hindi and others your patients speak | English and Spanish |
| Pricing | ✓ Transparent pricing: $498/month | Minute-based plans |
Side-by-side comparison
| Feature | AgentZap | |
|---|---|---|
| Built for | Canadian clinics: family medicine and family doctors, plus physio, chiro, medspa and multidisciplinary clinics | SMB service businesses, including medical, dental, legal, HVAC and real estate |
| Where it works | Canada only | Not stated; compliance list includes PIPEDA alongside US and EU frameworks |
| Live booking into the EMR | OSCAR Pro (HiClinic is an OSCAR Pro partner), Jane and Juvonno, with real-time availability. Telus PSS and Accuro in development | Jane App (real-time availability, creates patient records) |
| Other systems | Appointment sync with WalnutEMR, Practice Better, Nookal, SimplePractice and Cliniko | Calendly, Zapier, Slack, Dialpad, 3CX, Aircall and others |
| Cancel / reschedule by phone | Yes, on live-booking EMRs | Not mentioned for Jane |
| Channels | Phone, website chat and SMS from one AI receptionist | Phone |
| Phone system | Includes a VoIP number and desk phones, or forwards from your current line | Works with Dialpad, 3CX, Aircall and other phone providers |
| Languages | English plus clinic-requested languages, including French, Punjabi and Hindi | English and Spanish |
| Setup | Done for you: we build the knowledge base, booking rules and call transfers | Self-serve, about 15 minutes |
| Pricing | Transparent pricing: $498/month | $109/mo (150 min), $295/mo (450 min), $899/mo (1,500 min); 30-day money-back |
AgentZap details are taken from its public listings and press coverage, checked November 2026. "Not mentioned" means we couldn't find it publicly. Features and prices change, so confirm with each vendor.
Frequently asked questions
HiClinic's $498/month includes a done-for-you build, live booking in OSCAR Pro, Jane and Juvonno, and website chat and SMS. Self-serve tools leave the setup and upkeep to your team.
Yes. HiClinic also cancels and reschedules existing Jane appointments by phone, and books live into Juvonno and OSCAR Pro.
Our team builds and tests the receptionist with you before switching your calls over, so your staff don't have to configure it.
Yes. Try the demo at hiclinic.ai/demo, or book a test-drive to hear it set up for your clinic.
Hear it answer your clinic's calls
Book a 20-minute test-drive. We'll set the AI up with your services and show it booking into your EMR live.
Try the live demoSources for AgentZap information, checked November 2026
AgentZap is a trademark of its owner. This page is HiClinic's own comparison and isn't endorsed by AgentZap.