Integrations
Works with the EMR you already use
HiClinic syncs into your booking system and EMR, no rip-and-replace needed.
Smarter Growth for Canadian Counselling Practices
AI Receptionist for Counselling Practices
HiClinic answers calls, books appointments and sends reminders automatically, so your counselling team stays focused on patients, not busywork.
- Answers instantly
- Books automatically
- Never misses patients
AI Receptionist For Counselling Practices
+1 (778) 800-0248
Test Demo
Never miss another new patient call.
HiClinic's AI Receptionist answers calls instantly, handles common questions about sessions and intake, books appointments, and captures patient information 24/7, so your team can focus on patient care instead of the phones. It's the piece of counselling practice software that finally takes the front desk off constant call duty.
Answer every call, even after hours
Give instant answers to patients calling about intake, session scheduling, or urgent support, day or night.
Book appointments automatically
Let patients schedule appointments directly during the call without waiting for your front desk to become available.
Practice Growth Automation
Keep your schedule full without adding more admin work.
HiClinic's counselling care software sends automated reminders, recall notices, and follow-ups that bring overdue patients back to your clinic without your team chasing anyone.
Grow Your Practice
Clinic Stories
Built for busy clinics. Loved by the teams using it.
See how clinic teams use HiClinic to respond faster, stay organized, and create a smoother experience for every patient.
Before HiClinic we were losing patients to voicemail every single day. Now every call gets answered, and the appointment is already on the calendar before I've even seen the missed-call notification.
3+ hrs
saved on phone coverage every week, reported by early clinics using HiClinic.
Patients text us at all hours now, knowing they'll get an answer even after we've locked up for the night.
Onboarding took less than a week. Our front desk barely noticed the switch, HiClinic just started answering.
We stopped losing new patient inquiries to voicemail. Every message lands in one inbox our whole team can see.
HiClinic Features
Everything your practice needs. Built into one platform.
From the first missed call to the final follow-up, HiClinic keeps every patient touchpoint organized, automated, and easy to measure.
One unified inbox
Calls, texts, web chat, WhatsApp, social DMs and reviews land in a single thread per patient, so nothing slips through and your team replies in seconds.
Learn more
A self-filling calendar
Patients self-schedule in real time while HiClinic backfills cancellations and gaps, so your front desk stops playing phone tag.
Learn more
Clear proof of ROI
Calls answered, appointments booked, reviews earned and dollars recovered, all in one view that shows exactly what HiClinic is worth to your practice.
Learn more
FAQ
Frequently Asked Questions
Most clinics ask the same questions before switching platforms. Here's what to know before starting your free trial.
The best AI receptionist for counsellors should make it easier to manage patient calls without creating more work for the front desk. HiClinic's AI receptionist answers inbound calls, handles common questions, captures patient information, and helps patients book appointments with less back-and-forth. It can also follow up on missed calls by text, helping counselling practices stay connected with patients who may otherwise contact another clinic.
It answers every call and message instantly, books and reschedules appointments straight into your calendar, and captures each patient's name, number and reason for calling. Your front desk stops having to choose between the phone and the patient standing in front of them.
Yes. After a visit, HiClinic can text patients a direct link to leave a Google review, and any replies land back in the same unified inbox your team already checks.
No, it backs them up. Your team stops drowning in calls and voicemail during busy patient-facing moments, and HiClinic steps aside for anything that needs a human touch, like clinical questions or sensitive conversations.